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Installing OpenObserve into EKS: Secret Size and Login Issues

TLDR Hakan initially had issues installing OpenObserve due to secret size limits, but resolved it by updating his helm repo. He then struggled to log in despite correct credentials. After troubleshooting, he was able to login with help from Hengfei and Ashish.

4mo

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Aug 10, 2023 (4 months ago)

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Hakan

09:46 AM

Hi everyone,
trying to install openobserve into our EKS and having issues with the limit for the release secret size:

Release "openobserve" does not exist. Installing it now.
coalesce.go:175: warning: skipped value for etcd.tolerations: Not a table.
coalesce.go:175: warning: skipped value for etcd.replicaCount: Not a table.
Error: create: failed to create: Secret "sh.helm.release.v1.openobserve.v1" is invalid: data: Too long: must have at most 1048576 bytes

Anybody else saw this? I tried to remove the parts that we don't need but did not help so far.

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Hengfei

10:18 AM

Ashish i remember you resolved this?

Hakan

10:18 AM

I pulled the chart and looked into the content, looks like .helmignore is missing and the .gitdirectory has been included

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Ashish

10:34 AM

can you try help repo update

Hakan

12:38 PM

I did a repo update and the .git directory is still in the helm chart

12:59

Hakan

12:59 PM

the chart gets deployed from the local chart folder after removing the .git directory

12:59

Hakan

12:59 PM

but now I can't login, it does not accept the credentials I set in the values.yaml file: invalid username or password

Hengfei

01:03 PM

yes, it invalid username or password.

01:03

Hengfei

01:03 PM

you should check it.

01:04

Hengfei

01:04 PM

or, clean the data directory and reinstall.

Hakan

01:10 PM

well, I uninstalled the release and removed the PVC multiple times, I verified both username and password. What else can I do except doing a copy/paste of the credentials from the values.yaml into the login windows?

Hengfei

01:12 PM

nothing special, just a user name & password.

01:13

Hengfei

01:13 PM

please try don't use special characters. like set the password is 123456, try to simple. test again?

Hakan

01:13 PM

yes, sure. I tried 1234

Hengfei

01:15 PM

nothing special. Can you check the openobserve pod logs, any error report?

Hakan

01:19 PM

no errors anywhere, but is it expected that the configmap is showing the default admin:Complexpass#123 ?

Hengfei

01:20 PM

how do you set it in your helm values?

01:20

Hengfei

01:20 PM

nothing should config like this

01:21

Hengfei

01:21 PM

should like this:

auth:
  ZO_ROOT_USER_EMAIL: ""
  ZO_ROOT_USER_PASSWORD: "123456"

Hakan

05:22 PM

however I try it, I always get the invalid username or password error, even though I am really using a non-complex password

07:08

Hakan

07:08 PM

ok, got it finally working, thanks for the help

OpenObserve

OpenObserve is an open-source, petabyte-scale observability platform for the cloud native realm, offering a 10x cost reduction and 140x less storage use compared to competitors like Elasticsearch or Splunk. Built in Rust for exceptional performance, it offers comprehensive features like logs, metrics, traces, dashboards, and more | Knowledge Base powered by Struct.AI

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