#general

Installing OpenObserve into EKS: Secret Size and Login Issues

TLDR Hakan initially had issues installing OpenObserve due to secret size limits, but resolved it by updating his helm repo. He then struggled to log in despite correct credentials. After troubleshooting, he was able to login with help from Hengfei and Ashish.

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Aug 10, 2023 (4 months ago)
Hakan
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Hakan
09:46 AM
Hi everyone,
trying to install openobserve into our EKS and having issues with the limit for the release secret size:
Release "openobserve" does not exist. Installing it now.
coalesce.go:175: warning: skipped value for etcd.tolerations: Not a table.
coalesce.go:175: warning: skipped value for etcd.replicaCount: Not a table.
Error: create: failed to create: Secret "sh.helm.release.v1.openobserve.v1" is invalid: data: Too long: must have at most 1048576 bytes

Anybody else saw this? I tried to remove the parts that we don't need but did not help so far.
Hengfei
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Hengfei
10:18 AM
Ashish i remember you resolved this?
Hakan
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Hakan
10:18 AM
I pulled the chart and looked into the content, looks like .helmignore is missing and the .gitdirectory has been included
Ashish
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Ashish
10:34 AM
can you try help repo update
Hakan
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Hakan
12:38 PM
I did a repo update and the .git directory is still in the helm chart
12:59
Hakan
12:59 PM
the chart gets deployed from the local chart folder after removing the .git directory
12:59
Hakan
12:59 PM
but now I can't login, it does not accept the credentials I set in the values.yaml file: invalid username or password
Hengfei
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Hengfei
01:03 PM
yes, it invalid username or password.
01:03
Hengfei
01:03 PM
you should check it.
01:04
Hengfei
01:04 PM
or, clean the data directory and reinstall.
Hakan
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Hakan
01:10 PM
well, I uninstalled the release and removed the PVC multiple times, I verified both username and password. What else can I do except doing a copy/paste of the credentials from the values.yaml into the login windows?
Hengfei
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Hengfei
01:12 PM
nothing special, just a user name & password.
01:13
Hengfei
01:13 PM
please try don't use special characters. like set the password is 123456, try to simple. test again?
Hakan
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Hakan
01:13 PM
yes, sure. I tried 1234
Hengfei
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Hengfei
01:15 PM
nothing special. Can you check the openobserve pod logs, any error report?
Hakan
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Hakan
01:19 PM
no errors anywhere, but is it expected that the configmap is showing the default admin:Complexpass#123 ?
Hengfei
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Hengfei
01:20 PM
how do you set it in your helm values?
01:20
Hengfei
01:20 PM
nothing should config like this
01:21
Hengfei
01:21 PM
should like this:
auth:
  ZO_ROOT_USER_EMAIL: ""
  ZO_ROOT_USER_PASSWORD: "123456"
Hakan
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Hakan
05:22 PM
however I try it, I always get the invalid username or password error, even though I am really using a non-complex password
07:08
Hakan
07:08 PM
ok, got it finally working, thanks for the help

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OpenObserve

OpenObserve is an open-source, petabyte-scale observability platform for the cloud native realm, offering a 10x cost reduction and 140x less storage use compared to competitors like Elasticsearch or Splunk. Built in Rust for exceptional performance, it offers comprehensive features like logs, metrics, traces, dashboards, and more | Knowledge Base powered by Struct.AI

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