Issue with Cloud Open Observe Plan Subscription

TLDR Ricky faced an issue with his cloud plan subscription and didn't receive any invoice.Patel sorted out the issue and resumed his subscription.

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Ricky
Fri, 20 Oct 2023 13:06:54 UTC

H, I've purchased a plan on cloud open observe, but after subscribe the plan and return to the api domain, it says missing auth header, and I didn't see any invoice or plan valid.

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Patel
Fri, 20 Oct 2023 13:09:57 UTC

Hi Ricky

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Patel
Fri, 20 Oct 2023 13:10:42 UTC

I might need more details regarding error's which you are getting

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Patel
Fri, 20 Oct 2023 13:10:56 UTC

It might have personal info so let's switch to DM

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Ricky
Fri, 20 Oct 2023 13:23:48 UTC

hi, ok

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Ricky
Fri, 20 Oct 2023 13:23:54 UTC

it's

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Ricky
Fri, 20 Oct 2023 13:24:01 UTC

that's my email,

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Patel
Fri, 20 Oct 2023 14:17:46 UTC

done, you should be able to see subscribed plan

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Ricky
Mon, 23 Oct 2023 07:53:58 UTC

I see thanks