#openobserve-cloud

Issue with Member Invitation in Cloud Version Organization

TLDR Anton faced an 'Error: Failed to find member invitation by ID'. Patel suggested re-sending the invitation and planned to handle it through private chat.

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Sep 12, 2023 (2 months ago)
Anton
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Anton
09:55 AM
Hey,
I tried to invite two colleagues to an organization I created, but when accepting they receive the error Error: Failed to find member invitation by ID , do you know how to fix this?
Patel
Photo of md5-914a8b39b82fd99b8ecd985427660deb
Patel
10:50 AM
Hi Anton
10:51
Patel
10:51 AM
are you using cloud version?
Anton
Photo of md5-70a65c96b293c1aafa37eaaefeaefa64
Anton
11:03 AM
Hey,
Yes I am
Patel
Photo of md5-914a8b39b82fd99b8ecd985427660deb
Patel
11:15 AM
Hope invited user using same email id to accept invitation
11:15
Patel
11:15 AM
can you please resend the invitation?
Anton
Photo of md5-70a65c96b293c1aafa37eaaefeaefa64
Anton
11:20 AM
re-sent it
Patel
Photo of md5-914a8b39b82fd99b8ecd985427660deb
Patel
11:22 AM
can you please ask invited user to accept invitation?
11:23
Patel
11:23 AM
let me do DM to you to handle this issue

OpenObserve

OpenObserve is an open-source, petabyte-scale observability platform for the cloud native realm, offering a 10x cost reduction and 140x less storage use compared to competitors like Elasticsearch or Splunk. Built in Rust for exceptional performance, it offers comprehensive features like logs, metrics, traces, dashboards, and more | Knowledge Base powered by Struct.AI

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