#openobserve-cloud

Issue with Member Invitation in Cloud Version Organization

TLDR Anton faced an 'Error: Failed to find member invitation by ID'. Patel suggested re-sending the invitation and planned to handle it through private chat.

2mo

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Sep 12, 2023 (2 months ago)

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Anton

09:55 AM

Hey,
I tried to invite two colleagues to an organization I created, but when accepting they receive the error Error: Failed to find member invitation by ID , do you know how to fix this?

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Patel

10:50 AM

Hi Anton

10:51

Patel

10:51 AM

are you using cloud version?

Anton

11:03 AM

Hey,
Yes I am

Patel

11:15 AM

Hope invited user using same email id to accept invitation

11:15

Patel

11:15 AM

can you please resend the invitation?

Anton

11:20 AM

re-sent it

Patel

11:22 AM

can you please ask invited user to accept invitation?

11:23

Patel

11:23 AM

let me do DM to you to handle this issue

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OpenObserve is an open-source, petabyte-scale observability platform for the cloud native realm, offering a 10x cost reduction and 140x less storage use compared to competitors like Elasticsearch or Splunk. Built in Rust for exceptional performance, it offers comprehensive features like logs, metrics, traces, dashboards, and more | Knowledge Base powered by Struct.AI

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