Troubleshooting OpenObserve Cloud Integration Errors

I want to demo OpenObserve cloud and using it for my company product. but when i integrate with otlp have issue.


2023-08-28T03:53:27.124Z warn zapgrpc/zapgrpc.go:195 [core] [Channel #1 SubChannel #2] grpc: addrConn.createTransport failed to connect to {
2023-08-28T03:53:27.125893138Z "Addr": "api.openobserve.ai/api/daang_van_organization_2318_8rsWGzL81qL2UsT/traces",
2023-08-28T03:53:27.125907222Z "ServerName": "api.openobserve.ai/api/daang_van_organization_2318_8rsWGzL81qL2UsT/traces",
2023-08-28T03:53:27.125914763Z "Attributes": null,
2023-08-28T03:53:27.125922430Z "BalancerAttributes": null,
2023-08-28T03:53:27.125929222Z "Type": 0,
2023-08-28T03:53:27.125935805Z "Metadata": null
2023-08-28T03:53:27.125941847Z }. Err: connection error: desc = "transport: Error while dialing: dial tcp: address api.openobserve.ai/api/daang_van_organization_2318_8rsWGzL81qL2UsT/traces: missing port in address" {"grpc_log": true}


Exporting failed. Will retry the request after interval. {"kind": "exporter", "data_type": "traces", "name": "otlp/elastic", "error": "rpc error: code = Unavailable desc = connection error: desc = \"transport: Error while dialing: dial tcp: address api.openobserve.ai/api/daang_van_organization_2318_8rsWGzL81qL2UsT/traces: missing port in address\"", "interval": "31.252321716s"}

can you please try otlphttp instead of otlp/elastic

Thank it work but have another error:

Permanent error: error exporting items, request to https://api.openobserve.ai/api/daang_van_organization_2318_8rsWGzL81qL2UsT/traces/v1/traces responded with HTTP Status Code 404

set endpoint to “”https://api.openobserve.ai/api/daang_van_organization_2318_8rsWGzL81qL2UsT”

i got the same issue:

request to https://api.openobserve.ai/api/daang_van_organization_2318_8rsWGzL81qL2UsT/v1/traces responded with HTTP Status Code 404